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Customer Service Software

Find the best Customer Service Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.

Total 66 Products Found

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eCustomerService
eCustomerService

eCustomerService

By GIVA

Features: Automated Rules & Workflows Branded Self-Service Portal

Platforms Deployments Business Size Startup


Mi4biz
Mi4biz

Mi4biz

By Formalistech

Features: Automated Routing Complaint Monitoring

Platforms Deployments Business Size Small


Coresystems
Coresystems

Coresystems

By SAP

Features: Visual Analytics Code scanner self-service customer portal

Platforms Deployments Business Size Enterprise


SupportBee
SupportBee

SupportBee

By SupportBee

Features: Real-time auto-refresh Ticket labels for categorization

Platforms Deployments Business Size Startup


ReDesk
ReDesk

ReDesk

By Re:Desk

Features: Known issue management Service desk (ITIL / ITSM)

Platforms Deployments Business Size Startup


AfterShip
AfterShip

AfterShip

By AfterShip

Features: All shipments tracked in one place Historic and real-time tracking

Platforms Deployments Business Size Small


ServiceMobility
ServiceMobility

ServiceMobility

By ServicePower

Features: Rule-based and flexible forms Automatic tracking of time on work activities

Platforms Deployments Business Size Small


ThoughtBuzz
ThoughtBuzz

ThoughtBuzz

By ThoughtBuzz

Features: Identify influencers Real-time reports

Platforms Deployments Business Size Startup


iHelpDesk
iHelpDesk

iHelpDesk

By iDeskCentric

Features: Prioritize, categorize and manage tickets effectively Powerful rule engine and email parser for process automation

Platforms Deployments Business Size Startup


Gluru AI
Gluru AI

Gluru AI

By Kare Knowledgeware

Features: Customer engagement center Customer experience management

Platforms Deployments Business Size Startup


UserEcho
UserEcho

UserEcho

By UserEcho

Features: Community forum Ticket assignment

Platforms Deployments Business Size Startup


eStreamDesk Helpdesk
eStreamDesk Helpdesk

eStreamDesk Helpdesk

By eStreamDesk

Features: Create tickets from multiple e-mail accounts Knowledge base & self-serve portal

Platforms Deployments Business Size Startup


What is customer service software?

Customer service software is any tool that helps a business manage inbound and outbound communications across multiple channels, efficiently deliver service, and resolve issues. There are hundreds of different solutions to choose from that vary by scale, industry use, platform type, compatibility, and features.

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