Ridgewood Corporate Square,
11900 N.E. 1st Street, Suite 300, Building G,
Bellevue, Washington 98005, United States of America.
Tel: +1 (425) 523-9362
Fax: +1 (302) 351-8845
Aspect Unified IP is a unified, omni-channel customer service platform for contact centers, which includes automatic call distribution, an outbound dialer, campaign optimization tools, and more. The system integrates contact from email, web chat, voice calls, instant messaging (IM), and SMS, with multi-channel blending allowing agents to work on multiple interaction types from one workstation.
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