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With Intuit Field Service Management ES, users can schedule and assign work orders through the drag-and-drop interface. The dashboard gives users insight into each technician’s status, location, and assigned work orders. Users can also view the status and duration of each job, and the technician's travel time, arrival time, and hours clocked. Google Maps integration and GPS allow users to locate customer sites and track workers, enabling the minimization of travel time between jobs.
Intuit Field Service Management ES stores all customer, contact, and equipment information centrally, giving technicians access to available equipment and service histories before starting a job. Native mobile apps for Android and iOS let technicians receive work orders and schedules in real time while out in the field.
Isoratec CRM Software
Isoratec CRM is a HIPAA-compliant customer relationship management (CRM) solution suitable for various types of home care facilities such as hospice, managed care programs and infusion therapy centers. Isoratec CRM’s sales metrics feature provides a dashboard that allows users to record daily visits and keep track of converted leads. The solution offers notes and expense management that allows users to track sales expenses on a periodic basis. With the contact management feature, managers can track contacts, manage referral activity and total sales generated by each sales agent. It also offers a GPS tracking feature that allows managers to track the location of their sales agents when they are on the move. Sales agents can also record and submit travel expenses from their mobile devices and claim reimbursement.
