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Zoho SalesIQ

Name: Zoho SalesIQ
Rating: 4.5 (2 reviews)

By Zoho Corporation Pvt. Ltd.

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Highlights : About Zoho SalesIQ

Visitors Geolocation Tracking

Intelligent distinguishing of new from returning visitors

Interactive Email Campaigns

Automated Visitor Engagement

Start Charts based on Visitor Activity

About Zoho SalesIQ

Zoho SalesIQ is a cloud-based live chat solution that helps businesses manage processes for monitoring website traffic in real-time through lead scoring and interactive email campaigns. Key features include canned responses, geo-targeting, transfers/routing, custom branding, real-time consumer-facing chat, screen sharing and website visitor tracking. Designed for businesses of all sizes, Zoho SalesIQ provides proactive chatting tools by creating predefined rules such as visitor landing pages and time spent on the site to send notifications when potential customers land on websites. The solution allows firms to gain insights into website visitors and identify them as new or returning customers for increasing engagement with clients. Additionally, it comes with a module to monitor website visitor activities and determine specific web pages with high/low engagement rates.

Specifications

Business Size

Mid-Market

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Visitors Geolocation Tracking

Personalized Chat

Intelligent distinguishing of new from returning visitors

Interactive Email Campaigns

Automated Visitor Engagement

Customizable Chat Box

Lead Generation

Email Campaigns

Automated Chat Translation

Start Charts based on Visitor Activity

Real-Time Traffic Monitoring

Actionable Analytics

Prioritized List of Visitors

CRM Data Based Proactive Triggers

Follow-Up Actions

Canned Responses

Pre-built Reports

E-Commerce Integration

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