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Zoho CRM Plus

Name: Zoho CRM Plus
Rating: 4.5 (2 reviews)

By Zoho Corporation Pvt. Ltd

916 Interested

Highlights : About Zoho CRM Plus

Content Syndication

Multi-channel Collection

Collaborative Workspace

Data Synchronization

Microsoft Outlook Integration

Reporting & Statistics

About Zoho CRM Plus

Zoho CRM Plus helps businesses streamline their customer-facing operations by connecting sales, marketing, and support on a single platform to provide great experiences to their customers. Zoho CRM Plus' omnichannel customer engagement helps customers receive help across all channels, be it email, phone, chat, or social media. Business teams will now be able to do it all on a single interface as the agents will be able to reply to chats while they're viewing other support tickets. You can also convert customer tweets into support tickets or convert chats from your website into phone conversations. Zoho CRM Plus comes with an advanced AI assistant - Zia, to help your sales, marketing, and support teams. Zia's intelligence helps in email and ticket sentiment analysis, predicting lead and deal closures so you can convert more, and the best time to contact your prospects. Zia can guide your support agents to frame more contextual responses to customers by analysing keywords from incoming tickets. Zoho's AI-powered voice assistant - Zia Voice, has conversational abilities that can work across Zoho CRM Plus, right from getting you the number of deal closures for the day to generating a full fledged report.

Specifications

Business Size

Enterprise

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Omnichannel Engagement

Inter-team Communication

Insights and Intelligence

Productivity

Mobility

Administration

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