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YouScan

Name: YouScan
Rating: 4.5 (2 reviews)

By YouScan

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Highlights : About YouScan

Image recognition technology

Per-topic permission

By-logo data collection

Smart notifications

Workflow automation

Sentiment detection

About YouScan

YouScan is a social media monitoring platform designed to help businesses tune in to their customers’ online conversations. Powered by Natural Language Processing (NLP) and Artificial Intelligence, the software gives you a smart, real-time solution to empower customer support, marketing, research, and PR professionals.YouScan leverages image recognition technology for efficient social media monitoring, to give you a bigger picture of social media mentions. The tool’s AI-powered data analysis collects and analyzes images related to your brand. This functionality identifies objects and settings in images to understand how customers are interacting with your brand. You can even filter data by location, demographics and more, and automatically detect and analyze trends in real time. Powered by machine learning algorithms, YouScan’s software can help you easily categorize each individual piece of content as charity, user-generated content, word-of-mouth, and commerce. YouScan is loaded with important social media listening features like ML-powered analytics, smart alerts, and sentiment and spam filtering. It ensures more accurate sentiment analysis results by enabling you to manually replace and tag automatically-detected and assigned sentiment. YouScan also helps streamline workflows, so you can set up rules for automation, collaborate with unlimited users, and manage different access levels for team members.

Specifications

24/7 Support

Yes

Business Size

Small

Customization

Yes

Deployments

Cloud, Open API

Language Support

English,Russian

Platforms

Product Details

Features

Trends detection

Visual insights

Integrations

By-logo data collection

Analytical report

Smart notifications

Categorization

Workflow automation

Custom alerts

Image recognition technology

Per-topic permission

Sentiment detection

Spam filtering

Auto-categories

Collaboration tools

Benifits

AI-Powered Data Analysis

YouScan enhances your social media monitoring with image recognition technology. YouScan can detect your brand’s logo in images – even if the accompanying caption doesn’t explicitly mention it. It filters data by demographics and location and identifies objects and settings often present in photos alongside your brand to understand how consumers receive your brand and/or product. It also automatically analyzes up to 100 million social media mentions daily to detect sentiment and trends.

Optimize Workflow Automation

Users can offload a lot of manual work to YouScan through automatic categorization, tags, and filters. You can set up rules to optimize your workflow. For instance, you can specify keywords on tags and assign colors to tags for easy visualization. You can set up irrelevant mentions or “noise” to be automatically deleted, automatically send certain keywords to the “Processed” folder, and update certain terms’ sentiment.

Leverage Collaboration

There are no limits to the number of users in a single YouScan account, so teams can easily work together. You can increase your productivity by setting different access levels for users, so team members who don’t use the system on a daily basis can still access the tool. You can assign a user to work with a specific mention with custom notes to focus on important social media mentions.

Receive Smart Notifications

You can set up the tool to automatically send smart notifications in case of unusual online activity, determined by parameters such as engagement, sentiment, potential audience, source, and general context. This feature allows you to keep up with the latest activity in a specific monitoring topic.

Extensive Coverage and Integrations

Every day, YouScan reviews over 100 million posts from various channels like review sites, forums, online news sites, blogs, messengers, and social media platforms such as Facebook, Instagram, Twitter, YouTube, and VK.com. You can also seamlessly integrate the tool with various CRM or help desk tools. YouScan API allows integration with third-party apps like FreshDesk, ZenDesk, bpm’online, BrandEmbassy, Slack, and Telegram while custom integrations are available on its extended API.

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