Highlights : About Yekaliva

Real-time Analytics Dashboard

Complete Customization

User Management
Product Details
Features
Real-time Analytics Dashboard
Complete Customization
User Management
Integrations
Benefits
98% Accuracy
When customers engage with chatbots, they expect direct solutions to their issues. That is why Yekaliva powers its chatbots with six brains, including graph neural model, machine learning, and natural language processing. As such, you can provide users with the exact answers they are looking for.
Rapid Deployment & ROI
With Yekaliva, you can start gaining ROI as soon as you have it running. That is because creating, customizing, and deploying your own chatbot can take only a few minutes. Thus, you can begin gaining substantial ROI immediately.
Easy Social Connection
Your customers prefer finding the answers they need within the platforms they currently are in. That is why it is imperative that your chatbots reach them in those channels. Yekaliva assists you in that regard by integrating with popular social and messaging platforms like Facebook, Skype, and Telegram. By doing so, you can engage with your customers in multiple places simultaneously.
Built-in Ticketing
In case your chatbot encounters an issue that needs a human hand, it can help you manage the support ticket. Yekaliva has a built-in ticketing solution that aids you in tracking and resolving customer issues as lodged as tickets. Thus, you can be certain that your support team offers customers the assistance they need.
All-around Analytics
As soon as you open your Yekaliva dashboard, you can see real-time data regarding your chatbot. These pieces of information, which include customer interaction statistics and Yekaliva conversation insights, enable you to find ways to continue improving your chatbot.