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WorkWave Service

Name: WorkWave Service
Rating: 4.5 (2 reviews)

By WorkWave

1428 Interested

Highlights : About WorkWave Service

Customer Management

Time Tracking

Dispatching

Work order management

Customer DataBase

Employee Scheduling

About WorkWave Service

WorkWave Service is a cloud-based field service solution. It offers mobile and desktop applications to connect field workers to the office to provide visibility into what’s happening in the field. The mobile applications allow field workers to time in and out of jobs from the field, view important job details and more.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Customer Management

Time Tracking

Dispatching

Work order management

Customer DataBase

Employee Scheduling

Electronic Signature

Billing & Invoicing

Surveys & Feedback

Scheduling

Contract Management

Dispatch Management

Maintenance Scheduling

Routing

Contact Database

Quotes / Estimates

Client Management

Job Management

Mobile Access

Service History Tracking

Technician Management

Time Clock

Payment Collection in the Field

Commercial / Industrial

Benefits

Proprietary Routing Module

WorkWave provides a proprietary routing module that helps users optimize their daily and weekly schedule. It can also alert users of a potential scheduling conflict.

Dashboard

WorkWave Service dashboard provides a single view of key metrics, such as account receivable totals and an activity log to show most recent actions on customer accounts.

Measurement

The software also allows measurement of properties from anywhere, regardless of the weather, time or location.

Communication

A mobile application enables field workers to communicate easily in real-time with back office, connect with customers quickly and accept credit-card payments out in the field.

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