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WorkforceOptimizer

Name: WorkforceOptimizer
Rating: 4.5 (2 reviews)

By FriarTuck Pte Ltd

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Highlights : About WorkforceOptimizer

Productivity

Boost staff productivity by aligning staffing with customer demand and reduce time spent by managers by 70% on workforce management.

Cost Savings

Reduce staffing cost per unit of service by 5% to 15% by lowering overtime costs, payroll errors and avoiding over or understaffing.

Compliance

Manage your workforce in a consistent manner, while ensuring compliance to regulations, company policies and safety procedures.

Quality of Service

Improve the quality of service and care to your customers with an engaged workforce through better skill and experience mix.

About WorkforceOptimizer

WorkforceOptimizer is an employee management solution whose main strength is intelligent, predictive, and dynamic workforce scheduling. It helps companies, organizations, and businesses from various industries to effectively utilize and manage their staff resources so they can meet customer demand, deliver fast and reliable service, improve employee productivity and retention, and gain an edge over their competitors. WorkforceOptimizer’s employee scheduling features make it different from other software of the same type. The software solution performs mathematical calculations and statistical analyses to aid users in preparing the right schedules based on customer demand. What’s more, it has the ability to anticipate future workload and staffing based on skill, role, or area. If users need to make some changes to employees’ schedules due to certain events they didn’t expect, they will be able to do that in real-time. The employee management solution is built with an interactive dashboard that makes it easy for executives and managers to obtain insights into staff deployment and performance throughout the entire organization. It also generates reports that identify desired or undesired scheduling practices and patterns. WorkforceOptimizer offers features that are beneficial for employees themselves, such as bidding on future shifts they prefer and trading shift with their co-workers using the self-service web and mobile apps.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Predictive Scheduling

Self-Service Web & Mobile Apps

Shift Swap

Workforce Analytics

Streamlined Payroll Management

Supply Management

Shift Bidding

Dynamic Staff Rescheduling

Extensive Reports

Benefits

Improve Service Quality

WorkforceOptimizer gives organizations and businesses the opportunity to improve the quality of service they are delivering to their customers by allowing them to implement an intelligent, predictive, and dynamic approach to workforce scheduling. The employee management solution enables users to instantly identify understaffing and service shortage issues throughout their organization, which could be the result of unexpected changes in employees’ schedules like sick leaves and workload fluctuations.

Increase Employee Retention

An employee management solution is a great tool for increasing employee retention. Equipped with employee self-service features, WorkforceOptimizer makes sure that employees themselves play an active role in the scheduling process. For example, employees can use the solution’s web and mobile applications to specify whether or not they are available for future shifts. Moreover, WorkOptimizer has a unique bidding system that enables them to bid on the schedules they prefer to take later on. The system then collects all the bids from employees, performs calculations, and allocates the rosters fairly. Trading of schedules between employees is another feature included in WorkforceOptimizer. With this feature, employees will be able to swap schedules with each other. The solution automatically sends a notification to the employee who received the trade request. As employees utilize these features, they are more likely to feel satisfied with their jobs and stay with the organization.

Make Informed Decisions

WorkforceOptimizer’s’ reporting capabilities are useful for executives and managers, giving them complete visibility over how staff resources are allocated and utilized in their organization. They can access reports that contain real-time data and statistics, allowing them to monitor staff coverage, find out if employees’ shift preferences are being fulfilled, and analyze scheduling patterns. The solution, moreover, comes with an intuitive dashboard where they can evaluate the staff performance of each location, department, or workspace and compare it to one another.

Reduce Payroll Expenses

WorkforceOptimizer helps companies and organizations cut their payroll expenses. The solution prevents them from paying unnecessary overtime fees or wasting a lot of money due to overstaffing. In fact, they can integrate WorkOptimizer with their existing payroll systems. This integration enables the solution to transmit data about overtime, leaves, and claims to the connected payroll system, streamlining payroll management processes and reducing payroll errors.

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