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WebGreeter

Name: WebGreeter
Rating: 4.5 (2 reviews)

By LiveAdmins

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Highlights : About WebGreeter

Customizable Branding

Screen Sharing

Geo Targeting

Third Party Integration

Website Visitor Tracking

About WebGreeter

WebGreeter is a cloud-based live chat solution designed to help businesses manage customer support through chat ratings, ticketing, social media integration, IP filtering and more. Key features include surveys, browsing history, canned responses, chat transcripts, offline chats and a learning management system. Teams using WebGreeter can automate chat routing based on visitor language settings, operator availability and level of training for establishing workflow efficiency. The AI-enabled solution allows e-commerce businesses to add live chat windows with existing websites for increased sales opportunities. Additionally, users can generate reports based on KPI metrics to facilitate decision making to improve business performance. WebGreeter enables enterprises to receive client feedback via surveys to improve customer experience.

Specifications

Business Size

Small

Customization

Yes

Deployments

Premise

Language Support

English

Platforms

Product Details

Features

Customizable Branding

Screen Sharing

Geo Targeting

Offline Form

Third Party Integration

Proactive Chat

Website Visitor Tracking

Canned Responses

Transfers/Routing

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