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Voiptime Cloud

Name: Voiptime Cloud
Rating: 4.5 (2 reviews)

By Voiptime

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Highlights : About Voiptime Cloud

Three auto dialers

Webhooks and API

Local DID phone numbers

Real-time dashboard

Built-in CRM

All-encompassing reporting

About Voiptime Cloud

Voiptime Cloud is a sales automation software that helps users capture leads through website forms. The tool is divided into four modules: Lead Management Cloud, VoIP Sales Dialer, VoIP Power Dialer and VoIP Call Center. Lead Management Cloud is designed for small and midsize businesses. It includes customer relationship management and a built-in dialer, which helps users reach out to prospects. Other features include a Web Real-Time Communication phone, a click-to-call dialer and call detail records. VoIP Sales Dialer acts as a dialing platform for sales teams and helps manage inbound and outbound calls, follow-ups and reporting. VoIP PowerDialer is a telemarketing system, which is suitable for marketing and sales departments. VoIP Call Center assists in automating communications processes, connecting with prospects and building customer relationships.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Activity tracking

Automatic notifications

Call recording

Client cards

Cold calling

Custom fields

Dashboard

Email integration

Follow-up & callback scheduling

Individual calendars

Interaction history

Lead capture

Lead distribution

Lead filtering & grouping

Lead management

Lead nurturing

Lead segmentation

Lead source tracking

Lead status tracking

Meeting & call notes

Online dialer

Pipeline management

Task reminders

Timeline view

Web form integration

Benefits

Advanced call routing

Use multi-level interactive voice response system to distribute calls between the departments

All-encompassing reporting & analytics

Understand the processing status of each call (inbound, transferred, or outbound)

Effective team management

View extensive performance metrics of each agent; monitor individual and team KPI's on the real-time dashboard

The best call automation

Put to use fully customizable redialing rules. Apply your own recall intervals based on the status of each unsuccessful call.

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