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VIZOR HelpDesk Assets

Name: VIZOR HelpDesk Assets
Rating: 4.5 (2 reviews)

By Vector Networks

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Highlights : About VIZOR HelpDesk Assets

Asset location tracking

Available on-premise or hosted in SaaS mode

Capabilities for pursuing ISO 19770 / ITIL objectives

File repository for related asset documentation

Track the complete IT asset life cycle

About VIZOR HelpDesk Assets

VIZOR is an ITIL Certified IT Service and Asset Management Solution. IT Asset Management - VIZOR manages the complete IT asset lifecycle with a central repository combining network discovery and inventory data with purchase, warranty and maintenance details. Allocation of assets to employees and locations is simplified so you always know exactly who has what. ServiceDesk - Feature rich helpdesk issue tracking solution ideal for both IT end user and customer support. Out-of-the-box functionality facilitates ITIL best practices for incident and change management with powerful email integration, Service Level Agreements (SLAs), Knowledge Base, teamworking, automatic ticket assignment and a self-service portal. . Available on-premise or in the cloud.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Premise

Language Support

English,French,German,Spanish

Platforms

Product Details

Features

Asset location tracking

Available on-premise or hosted in SaaS mode

Calculate asset depreciation

Capabilities for pursuing ISO 19770 / ITIL objectives

Email alerts & reminders

File repository for related asset documentation

Integration with purchase & supplier information

Manage cloud service subscriptions

Manage software licenses

QR code asset tagging

Track the complete IT asset life cycle

User customizable dashboards and reports

Benefits

Track The Complete IT Asset Lifecycle

Vizor Assets allows the organization to track the complete lifecycle of assets, from employee request, through approval, procurement, provisioning and eventual retirement. Notifications keep managers informed on lifecycle processes, informing security compliance officers of lost assets and escalating the repair of assets with suppliers.

Asset Location Tracking

Vizor Assets tracks where assets are located, with support for hierarchies including buildings, campuses, and even specific rooms or floors.

Network Device Discovery & Inventory

Vizor Assets comes with a PC Discovery auditing capability for organizations without an existing IT asset inventory solution.

Integration With Microsoft SCCM & Active Directory

Vizor Assets leverages and complements your existing PC discovery and configuration management infrastructure.

Purchase & Supplier Information

Vizor Assets manages all asset purchasing information, including service and maintenance contracts, purchasing agreements and supplier information.

Benefits

Track The Complete IT Asset Lifecycle

Vizor Assets allows the organization to track the complete lifecycle of assets, from employee request, through approval, procurement, provisioning and eventual retirement. Notifications keep managers informed on lifecycle processes, informing security compliance officers of lost assets and escalating the repair of assets with suppliers.

Asset Location Tracking

Vizor Assets tracks where assets are located, with support for hierarchies including buildings, campuses, and even specific rooms or floors.

Network Device Discovery & Inventory

Vizor Assets comes with a PC Discovery auditing capability for organizations without an existing IT asset inventory solution.

Integration With Microsoft SCCM & Active Directory

Vizor Assets leverages and complements your existing PC discovery and configuration management infrastructure.

Purchase & Supplier Information

Vizor Assets manages all asset purchasing information, including service and maintenance contracts, purchasing agreements and supplier information.

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