Home > Softwares > Business Phone Systems > VoIP Phone Systems > Versature

Versature

Name: Versature
Rating: 4.5 (2 reviews)

By Versature

1334 Interested

Highlights : About Versature

Auto Dialer

Blended Call Center

CTI

Call Logging

Call Parking

Employee Directory

Hotkeys

Inbound Call Center

About Versature

Versature’s cloud-based business VoIP services provide Canadian companies with unified communications and call analytics solutions to help manage their business operations. Versature’s key features include auto attendants, click-to-dial, simultaneous ring, phone directories, voicemail to email transcriptions, call recording and more. They also offer integrations with various cloud-based systems, tools, and technologies to incorporate insights from call data into day-to-day business workflows. Individual users can manage their own phone system through the Versature client portal, SONAR, and create a unique solution that best fits the needs of their business. Versature’s solution has a strong emphasis on call analytics software. Versature Insights is a full suite of tools that serves as the hub for business call analytics. With access to Insights, organizations can manage complex data, pinpoint efficiencies and discover business trends.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Auto Dialer

Blended Call Center

CTI

Call Logging

Call Parking

Employee Directory

Hotkeys

Inbound Call Center

Inbound Reporting

Interactive Voice Response

MIS Reporting

Manual Dialer

Multi-Part Conferencing

Open Database Design

Outbound Call Center

Outbound Reporting

Queue Management

Reporting/Analytics

Ring Groups

SIP Trunking

Unified Communications

VoIP

Voice & Data Integration

Voice Quality Enhancement

Benefits

Cloud-based VoIP communications

Versature is a cloud-based VoIP communications provider offering Polycom VVX telephone hardware options that promise integration with leading SaaS-based tools and call data analysis software

Per month, per user payment plans

Per month, per user payment plans are scalable up to Enterprise level and includes unlimited international calling to over 30 countries plus free VoIP phones that are configured and shipped for plug & play connection.

Versature Insights

Versature Insights provides a Performance Wallboard offering gamified team, call center and individual agent performance charts, plus audio conversation records and a Call Centre Web Header making call queue waiting times visible to customers

The companion Versature mobile app

The companion Versature mobile app for iOS devices provides native access to features including call conferencing, transfer and recording, along with "call pull" for transferring a live call from app to deskphone.

Third-party integrations

Third-party integrations include Salesforce, Klipfolio, Slack, Google Chrome, Google Sheets, Microsoft Office 356, blueButler and leading social networks such as Facebook and Twitter.

Recommended Product

Social Media Premium Package

Features: 30 High Quality Postings 3 Social Media Platform

Website Design Standard Package

Features: Linking 30 to 50 static pages. Call to Action feature.

Diginyze Standard Cloud

Features: Upto 500 products Listing 24/7 Chat BOT support.

ECommerce SEO Gold Package

Features: 1- 100 products optimized Easy way to position your ecommerce store in Google, Yahoo, and Bing results

SEO Advance Package

Features: Upto 200 Keyword Optimization ROI-Driven SEO