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Userlane

Name: Userlane
Rating: 4.5 (2 reviews)

By Userlane

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Highlights : About Userlane

Activity management

Learning management

Real time analytics

Engagement analytics

Customer experience management

Design management

About Userlane

Userlane is a GPS system for software. When you drive your GPS helps you go from A to B without checking any maps. Userlane allows anybody to immediately understand and operate any software without any form of formal instructions such as training, video tutorials, manuals, or documentation. Userlane allows you to create on-screen interactive guides that guide users through features and processes in real time within the software itself so that they don't need to abandon the platform to look for information or support. WIth Userlane you can create: Guided onboarding tours (AKA walkthroughs) and a library of guides that can be recalled by the users who need support. Userlane guides are represented by a simple overlay that goes on top of the uppermost layer of any software interface and creating guides does not require any coding or technical know-how. Anybody can create guides in minutes without changing anything in the software itself.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English,German

Platforms

Product Details

Features

Activity management

Employee management

Learning management

Multi-language

Real time analytics

Real time data

Real time udpates

Training management

Activity dashboard

Design management

Interactive content

Course management

Activity monitoring

Customer experience management

Engagement analytics

Benefits

Userlane contains an intuitive point-and-click editor, enabling users to create guides without any programming knowledge.

Userlane offers detailed analytics, allowing users to gain actionable insight into the performance of their interactive guides and the behavior of their users.

Userlane offers a researched front-end experience which is optimized for the end user

Userlane was initially developed for banking applications. Therefore, it is an extremely secure and stable solution that doesn't affect the hosting software or data

Guides include conditional elements that can be used to segment users and create customized onboarding journeys

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