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UserGuiding

Name: UserGuiding
Rating: 4.5 (2 reviews)

By UserGuiding

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Highlights : About UserGuiding

Audience Segmentation

Customer Lifecycle Management

In-App Training

Orientation Workflow Management

Reporting/Analytics

Usage Tracking/Analytics

About UserGuiding

UserGuiding is a cloud-based digital adoption and user onboarding solution for teams, which allows users to create interactive product tours, generate custom onboarding flows, and analyze product adoption metrics. The platform allows businesses to create walkthroughs and tours with no coding knowledge, and all creations can be fully customized to align with company branding. With UserGuiding, businesses can streamline user onboarding or new feature deployment by creating custom, interactive user guides with tools such as onboarding checklists, goal setting and tracking, static information boxes, and step-by-step product walkthroughs. All onboarding tours and workflows can be fully customized and user segments can be created to facilitate targeted learning experiences. Businesses can capture user insight and gain feedback on onboarding and walkthroughs using NPS surveys. Analytics dashboards also provide insight on important metrics such as the number of people completing each step, completion rates, and more.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Account Management

Audience Segmentation

Contextual Guidance

Customer Engagement

Customer Lifecycle Management

Employee Handbook

In-App Training

Launch Management

Orientation Workflow Management

Reporting/Analytics

Self Service Tools

Updates / Notifications

Usage Tracking/Analytics

User Onboarding

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