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Unit.chat
Unit.chat

Unit.chat

By Unit.chat


  •  1227 Interested

Highlights : About Unit.chat

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Batch Communications

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On-Demand Communications

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Multi-Channel Communication

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Chat / Messaging

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Real-Time Notifications

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Social Media Communications

About Unit.chat

Unit.Chat is an innovative communication service that makes it possible for brands, agencies, and teams to keep track of messages, comments, and reviews from prospects, subscribers, and customers at various social networking sites and respond to them quickly within Slack. This service gathers all communications with social media users and consolidates them into separate channels or chats in Slack.

Specifications

  24/7 Support
Yes
  Business Size
Small, Mid-Market
  Deployments
Cloud, Open API
  Language Support
English,Russian
  Platforms

Product Details

Features

Social Media Communications

Online Reputation Management

Team Access

Real-Time Notifications

Slack Channels/Chats

Customer Review Tracking

Cloud-Based Service

Chat / Messaging

Multi-Channel Communication

Batch Communications

On-Demand Communications

Benefits

Online Brand Reputation Management

Unit.Chat simplifies such a task by leveraging the capabilities of Slack. This communication service collects posts, comments, and reviews from various social networking sites and organizes them into the Slack interface.

Quick Lead Management and Customer Service

Teams can use Unit.Chat to accelerate the process of engaging with prospects and supporting customers. Since the service consolidates prospects and customers’ messages from different social networking sites into one interface, they can now rapidly respond to prospects who are requesting information related to their products or services and customers that are asking assistance or support from them. This makes it easy for teams to capture and convert prospects as well as satisfy and retain existing customers.

Handle Communications from Anywhere

Unit.Chat leverages the capabilities of Slack as a cloud-based communication and collaboration tool. With this tool, users can conveniently access and manage all communications with prospects and customers from any type of device, be it a desktop, laptop, or smartphone. Unit.Chat’s integration with Slack, therefore, enables users to interact with prospects and customers and work with their colleagues from anywhere. Also, Slack notifies them of upcoming messages and updates posts, comments, and reviews in real-time.

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