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Tikkit

Name: Tikkit
Rating: 4.5 (2 reviews)

By Gridium

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Highlights : About Tikkit

Streamline communication flow

Credit card integration

Email integration

Job management

Searchable data

Secure email based logins

About Tikkit

Tikkit is a cloud-based maintenance management solution specializing in building maintenance, along with budgeting and forecasting. Key features include work order management, vendor management and a tenant help center. The work order management module provides a centralized database of work orders. Users can receive, manage and track work orders through email or text messages. Photographs and other data can be attached to work orders and users can be notified when orders change. Tikkit’s tenant help center allows tenants to submit requests for services and they can track their requests’ progress through the help center, email or text messages. They can also upload images to accompany their requests.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Streamline communication flow

Credit card integration

Email integration

Job management

Searchable data

Secure email based logins

SMS integration

Reporting on prior work orders

Manage vendors

Manage work orders

Building work history

Centralized repository

Occupant alerts

Unlimited data storage

Interact with API

Location tracking

Integrate photos and attachments

Service scheduling

Benefits

Accessible from anywhere

Tikkit allows building managers to handle vendor appointments, occupant requests and maintenance reminders through a single interface that is accessible from anywhere.

Mobile friendly

The solution offers a mobile friendly interface that helps in work order creation and interaction with occupants.

Real-time Access

The product offers real-time access to all data and allows maintenance managers to perform functions like updating work orders in real-time, escalation of support issues and accessing customer history online.

Status Tracking

Secure email logins are provided to occupants that help in tracking the status of the work order.

Branded Email Workflow

Domain-based emails can also be created through Tikkit that will allow users to create branded email workflow.

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