Highlights : About TeleCapture
Product Details
Features
Caller identification
Toll-free numbers
Local numbers
Touch tone capture
Activity tracking
Caller ID
Contact database
Data visualization
Email integration
Real time analytics
Real time data
Real time monitoring
Real time reporting
Summary reports
Call tracking
Visual analytics
Conversion rate optimization
Data import/export
Social advertising
Graphical data presentation
Phone number extraction
Anti spam
Performance reports
Contact management
Benefits
Choose from TeleCapture’s supply of toll-free and local numbers in order to track calls across the entire United States or within specific local areas or states.
Generate and view real-time reports on metrics such as number of calls per day, number of calls per hour, calls by location, missed calls, sales conversions, and more, in order to assess campaign effectiveness.
Avoid unnecessary marketing or fake calls using the TeleCapture spam call filter which ensures that any spam calls are blocked before they are put through to tracking numbers.
Record calls in order to listen back and review agent performance. Call recordings are stored within the system alongside call action data in order to aid with training.
Analyze the path that customers took during the call process and track the name and address of callers to use within reports and analysis.
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