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Symantec ServiceDesk Software

Name: Symantec ServiceDesk Software
Rating: 4.5 (2 reviews)

By Symantec Corporation

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Highlights : About Symantec ServiceDesk Software

Easy setup

Detection of new malware

Web browser security

Local update service

Always-on protection

Firewall security

About Symantec ServiceDesk Software

Symantec ServiceDesk is an Information Technology Infrastructure Library (ITIL)-based help desk solution that automates infrastructure service management. This system can only be installed on-premise. Symantec ServiceDesk’s problem management module enables users to track and resolve problem incidents. Symantec ServiceDesk’s provides process-driven forms, which provide only relevant information and the requisite data to move forward. In addition, these forms ensure error free form filing. The software shares automated emails notifications whenever a ticket's status is updated.

Specifications

Business Size

Enterprise

Deployments

Premise, Cloud

Language Support

English

Platforms

Product Details

Features

Protection against viruses

Available as a cloud-managed service

Easy setup

Detection of new malware

Generic exploit blocking

Web browser security

USB device control

Local update service

Always-on protection

Firewall security

Security audit and customizable reporting

Benifits

Fast and effective scans

Fast and effective scans protects against viruses, worms, Trojans, spyware. It won’t slow down your systems so you can focus on running your business

On-premise management

Future-proof your investment with a flexible solution; move from on-premise management to a web-managed service with no additional costs

Unique and strong core security technologies

Unique and strong core security technologies from a world-leader in security technologies

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