SproutSocial is a cloud-based social media management solution that caters to businesses of all sizes and helps them to manage their audience interactions and marketing routines. The solution features a “Smart Inbox,” which combines the social media interactions from different social media websites. It helps users manage interactions by turning messages into tasks, assigning them to specific people and allowing team members collaborate on the assigned tasks. SproutSocial's social media publishing functionality automates the process of scheduling social media content and managing content approval for the content before publishing. By using SproutSocial's reporting and social media analytics functionalities, users can monitor social media performance of the brand across various platforms.
Customer support features - tasks and Helpdesk integration
Monitor competitor activity
About SproutSocial Software
SproutSocial is a cloud-based social media management solution that caters to businesses of all sizes and helps them to manage their audience interactions and marketing routines. The solution features a “Smart Inbox,” which combines the social media interactions from different social media websites. It helps users manage interactions by turning messages into tasks, assigning them to specific people and allowing team members collaborate on the assigned tasks. SproutSocial's social media publishing functionality automates the process of scheduling social media content and managing content approval for the content before publishing. By using SproutSocial's reporting and social media analytics functionalities, users can monitor social media performance of the brand across various platforms.
Specifications
Business Size
Small
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Analyze link performance
Audience engagement tools
Brand and competition social monitoring
Centralized Analytics & Reporting
Customer support features - tasks and Helpdesk integration
Discover customers by interest
Fully Integrated Publishing Tools
Get engagement & influence scores
Integrated analytics
Monitor competitor activity
Organize Contacts
Profile reports and message-level analytics
Search customers by location
Social CRM tools including shared customer records
Social Media Dashboard
Social media publishing
Sprout's ViralPost® Send Time Optimization
Team collaboration tools, live activity updates
Unified Smart Inbox
View Twitter follower demographics and contact details
Benefits
Publish & schedule updates across social channels with a single click
Monitor your brand & competition across social channels and the web
Connect with highly targeted customers through our Discovery tools
Measure success with robust reporting and analytics
Collaborate with our team, tasks and permissions tools
Monitor Check-Ins and Visitor Loyalty
Manage it all on the go with Sprout Social For Mobile
Create custom branded reports on your social media efforts in just a few clicks.
Make content creation a team effort with Sprout's collaborative publishing calendar.
Post from desktop, iOS (including iPhone and iPad), Android and Browser Extension.
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