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Solgari Cloud PBX Software

Name: Solgari Cloud PBX Software
Rating: 4.5 (2 reviews)

By Solgari

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Highlights : About Solgari Cloud PBX Software

Contact Management

Call Recording

Call Center Management

Call Monitoring

Inbound Reporting

About Solgari Cloud PBX Software

Solgari is a cloud-based contact center and communication solution for small, midsize and large businesses. It caters to financial services, FinTech, e-commerce, retail, logistics, recruitment and government. It allows users to communicate via digital channels such as voice, WebRTC, video, SMS and chat. It provides skill based routing, barge-in, IVR and queuing. It allows users to adhere to compliance standard such as GDPR, PCI DSS and MiFID II. The speech analytics feature provides word and phrase searching in recordings.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Contact Management

Call Recording

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Predictive Dialer

Telemarketing Management

Voice & Data Integration

VoIP

Blended Call Center

Call Logging

Call Scripting

Escalation Management

Inbound Call Center

Outbound Call Center

Progressive Dialer

Auto Dialer

Real-time Chat

Interactive Voice Response

Queue Management

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