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Smith.ai

Name: Smith.ai
Rating: 4.5 (2 reviews)

By Smith.ai

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Highlights : About Smith.ai

Appointment Scheduling

Chat / Messaging

Contextual Guidance

Conversation Analytics

Machine Learning

About Smith.ai

Smith.ai offers two website chat products for businesses of all sizes: the first is AI-only chatbot software, and the second is live-staffed website chat that also includes the AI chatbot. Smith.ai has designed their chat products and services to help businesses capture leads and help clients online. AI chatbots and/or live agents respond during business hours and capture critical contact information from new potential clients after-hours, so you never miss another client. Capture website leads you're missing and improve customer engagement with a highly responsive and uniquely helpful chatbot that delivers a truly great experience to your clients. AI CHATBOT: Smith.ai's AI chatbot software works on all websites and is totally FREE to use for unlimited chats! Businesses can capture name, email, and phone number, plus much more information from new clients visiting their website! It includes 24/7/365 automated responses, branding, greetings, answers to common Q&A, a sequenced conversation playbooks, and chat transcript logs sent via email. Optional upgrades for integrations, setup, advanced training, and more. For fast and friendly responses to new leads and clients. LIVE-STAFFED CHAT SERVICE: Smith.ai's live-staffed website chat is a service staffed by professional live chat agents, which includes all featured of the AI chatbot, plus real-time language translation (including English & Spanish), appointment scheduling, and highly sophisticated lead qualification and intake, and much more.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Appointment Scheduling

Canned Responses

Chat / Messaging

Contextual Guidance

Conversation Analytics

Intent Recognition

Machine Learning

Natural Language Processing

One-to-One Messaging

Pre-configured Bot

Proactive Chat

Process/Workflow Automation

Product Recommendations

Real-time Conversations

Reporting/Analytics

Transcripts/Chat History

Usage Tracking / Analytics

Virtual Assistant

Benefits

Chatbot responds instantly to website visitors, 24/7

Chat transcripts sent to your email and CRM

Mobile & desktop friendly

Custom colors, branding, and greetings

Custom Q&A knowledge base and playbooks for lead-screening, custom to your business needs

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