SmartKarrot
By SmartKarrot
Starter Plan : |
Cost per User : $ 600.00 / Month |
Highlights : About SmartKarrot
Account Alerts
Communication Management
Customer Lifecycle Management
Onboarding
Usage Tracking/Analytics
Account Management
Pricing
Choose a plan that is right for your business needs
Product Details
Features
Account Management
360-Degree Customer View
Account Monitoring
Product Adoption
Task Management
Touchpoint Management
Account Health Score
Product Usage
Customer Engagement
Health Score
Revenue Management
Account Alerts
Communication Management
Customer Lifecycle Management
Usage Tracking/Analytics
Benefits
Operationalize Customer Success
SmartKarrot enables subscription businesses and tech companies to operationalize and scale their customer success initiatives. The platform lets them track the entire customer journey so they can understand their customers better, enhance relationships, and produce great experiences. SmartKarrot captures all the crucial customer information they need from multiple systems and touchpoints and consolidates them in one place.
Drive Product Success
With SmartKarrot, users can easily get insights into how customers are using and interacting with their products. It provides them with rich intelligence related to product usage like what customers are doing with the products and for how long.
Turn Insights Into Actions
The platform allows product and customer success managers along with their teams to immediately turn insights into actions. For example, SmartKarrot permits them to check trends in customer onboarding, product adoption, and customer satisfaction by launching outreach campaigns across various channels