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Simplesat

Name: Simplesat
Rating: 4.5 (2 reviews)

By Simplesat

925 Interested

Highlights : About Simplesat

Automated NPS Emails

NPS & CSAT Surveys

Positive Feedback Widget

Reporting/Analytics

About Simplesat

Simplesat is a cloud-based customer satisfaction survey solution which lets users setup one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email. Simplesat lets users setup one-click CSAT surveys to capture customer feedback through ConnectWise, Autotask, Zendesk and other helpdesks and professional services automation (PSA) systems. Customer loyalty can also be measured through quarterly NPS surveys, with users able to sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources. Simplesat’s dashboard provides users with insight into survey responses, and enables the identification of problem areas and bright spots. Positive testimonials can be published to users’ websites with the real-time feedback widget. Different follow up and ‘thank you’ page content can be displayed to customers based on their responses, and users can choose to receive email notifications for specific ratings or comments.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Automated NPS Emails

Customizable Landing Pages

Data Export

NPS & CSAT Surveys

Positive Feedback Widget

Reporting/Analytics

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