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Salesforce Health Cloud Software

Name: Salesforce Health Cloud Software
Rating: 4.5 (2 reviews)

By Salesforce

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Highlights : About Salesforce Health Cloud Software

Integration through web service API

Clinical data management

Salesforce Shield security

Complete patient view

Collaboration & communication

Omnichannel support

About Salesforce Health Cloud Software

Salesforce Health Cloud provides a 360-degree view of patients’ details and enables agents to create personalized and concurrent recovery plans, facilitating communication with caregivers in real-time. Its contact center module helps connect patients with physicians for scheduling appointments, resolving inquiries and giving care recommendations using a centralized platform. Additionally, it comes with a patient segmentation and lists module which allows users to manage tasks and assessments, improving productivity across care teams. Salesforce Health Cloud integrates with various third-party applications such as Field Service Lightning, AppExchange and Google applications. Pricing is available on monthly subscriptions and support is extended via live chat, phone and documentation.

Specifications

Business Size

Enterprise

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Integration through web service API

Collaboration & communication

Patient Communications

Patient Management

Mobile support

Data storage

Analytics & assessments

Care managements

Omnichannel support

Self-service

Salesforce Shield security

Clinical data management

Care team productivity

Faster and insightful care

Complete patient view

Benefits

Unlock electronic health records

You can earn the trust of patients with access to the right information at the right time. Health Cloud lets you unlock electronic health records and incorporate apps in a secure, flexible platform that transforms your system of record into a system of engagement.

Understand each individual profile

You gain benefit from having a deep understanding of each individual’s profile including demographics, communications, clinical and nonclinical data, HER information, membership and claims systems, medical devices, and even wearables — all in one central location.

Acquire helpful insights into patient populations

Acquire helpful insights into patient populations categorized by condition or risk, and provide targeted outreach with Salesforce’s Einstein Analytics. You can monitor cases and prioritize tasks depending on immediate needs and level of importance. You’ll also be able to collaborate across the entire care network while setting reminders for patient or member follow-up.

Easily build and send surveys and assessment

You’ll get to understand your patients in a whole new way by capturing personalized, timely, and actionable insights the Health Cloud Assessments feature. It lets you easily build and send surveys and assessments, and analyze the data to make smarter care decisions.

Empowers patients and members

Health Cloud empowers patients and members to access and track progress towards their health goals. The platform lets you connect in real time from any device and quickly address any questions from family members and the patients or members themselves.

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