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REVE Chat

Name: REVE Chat
Rating: 4.5 (2 reviews)

By REVE Chat

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Highlights : About REVE Chat

Proactive invitations

Shortcut messages

Transfers / routing

Agent scheduling

Visitor targeting

Queuing

Website integration

Saved replies as canned responses

Facebook chat integration

Multiple website integration

Track and monitor website visitors

Website visitor targeting

Visual sound effects

Social media icons

Referral website URL

Live Chat / Voice/Video Chat

Department Management

Viber Messaging

Visitor Analytics

Auto Triggers

REVE Chat SDK

About REVE Chat

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.

Specifications

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Benefits

Voice/ Video Chat

Talk to your customers using voice/ video chat right inside your web or mobile apps with click to call solution.

Facebook Messenger

Chat with your Facebook customers using REVE Chat from single dashboard.

Viber Messaging

Chat with your customers on Viber messaging using your public account from single dashboard.

Real-time Visitor Analytics

Get real time insights about your customers (location, history, IP address, Referral source) and personalize every interaction to improve user experience

Department Management

Improve customer response time by routing your customer queries to the right department.

Auto Triggers

Send automatic invitations to your website visitors based on certain time, ULR or location.

Chat Monitoring

Monitor your agent performance and responses in real time to provide more appropriate answers to your customer queries.

Queuing

Manage your customer expectations effectively by providing them right information about waiting time when your agents are busy with other customers.

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