Highlights : About Responcierge
Product Details
Features
Website Visitor Tracking
Third Party Integration
Screen Sharing
Canned Responses
Offline Form
Proactive Chat
Phone Call Request
Schedule Event
Live Chat
Contact Form
Knowledge Library
Email Capture
Benefits
Responcierge provides you with a number of customer engagement options to help you engage, captivate, and maintain your customers as well as attract and convert potential clients. With its Live Chat functionality, you can meet and speak with your customers in a real-time text-based conversation.
Videos can also be used to help guide your customers through filling up their contact forms, convey a message, or create an expectation. You operators can provide your customers an explanation of their issue as well as when and how they plan to address your customers’ concerns.
As an event scheduler, Responcierge helps you create appointments that work for both your company and your clients. It simplifies the way you manage your schedule and events and is a perfect tool for transactions, processes, and events that require appointments, like dining reservations, specialized services, interviews, and much more.
Responcierge gives your customers that “live chat” vibe as well as empathy as they see a video of your chat operators helping them with their issues or queries.
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