Highlights : About Reputation Loop
Product Details
Features
Review Notification
Sentiment Analysis
Response Management
Social Sharing
Dashboard
Campaign Management
Negative Feedback Management
Review Monitoring
Review Request
Gamification
Benefits
Automate review monitoring with the monitoring functionality which actively scans top review sites to find new reviews and displays them within the Reputation Loop dashboard. Users receive SMS or email alerts when new reviews are added and negative reviews can be filtered out.
Generate real-time reports on metrics such as reviews over time, average rating over time, sentiment analysis, and more, and summary reports can be scheduled to automatically send to specific team members at predefined intervals.
Manage employees with tools including reports on received feedback totals per employee and performance reports based on recent reviews. Employees can also manage their productivity by adding Reputation Loop’s mobile review link to their device and asking customers for feedback.
Share recent positive reviews on social media including Facebook, Twitter, and Google+ with manual or automatic posting of customized content to drive customer engagement and encourage others to leave reviews.
Integrate with a range of other third party applications using Reputation Loops public API including dental practice management software, social sites, review sites, and directories.
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