Highlights : About Pega CRM

Web based

Customer retention

Customer acquisition

Video demo

EBooks

Online support

Call center integration

Mobile friendly

Live reports

Real-time analytics

Fraud detection

Cross/Up-selling

Sales automation

Customer relationship management

Service differentiation

Client on-boarding

Lead generation

Campaign tracking/management

Multi-channel access

Customer service
Product Details
Benefits
Web based and mobile friendly
Pega CRM Solution comes with hosting included and is completely web based, meaning you do not need to download any software. The CRM software application is fully optimized for mobile devices making it ideal for modifying data and viewing reports on the go.
Support and guidance
Pega CRM comes with online and telephone support inclusive with your chosen package. Each payment plan is fully scalable and Pega CRM offer an array of demos, tutorials, customer success stories and videos to assist you from the initial inception to ongoing enquiries.
Cross-selling and up-selling
Pega CRM gives you the ability to identify the success of your customers so you can focus on particular sales and marketing strategies to upsell particular segments or revive quieter accounts. Pega CRM lets you pull up complete reports and customer management data so you can evaluate over extended periods of time.
Campaign tracking and customer relationship management
Pega CRM gives you complete control over monitoring the entire success of your strategies by providing real-time sales and success data. This data can be fed into graphs so you can more easily assess success.