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Parrot Cloud Call Center

Name: Parrot Cloud Call Center
Rating: 4.5 (2 reviews)

By Electronic Voice Services

1421 Interested

Highlights : About Parrot Cloud Call Center

Blended Call Center

Call Logging

Call Scripting

Call recording

Campaign Management

Inbound Call Center

About Parrot Cloud Call Center

Parrot Cloud is a cloud-based VoIP and predictive dialer solution designed for small and midsize companies. It offers automated call distribution (ACD), interactive voice response (IVR), computer telephony integration (CTI) and call center scripting functionalities within a suite. Parrot Cloud features selective call recording, which allows users to store calls based on pre-defined criteria. Parrot Cloud also features customized voicemail which enables users to record up to five different messages for call responses. Users can also personalize these messages using information such as name and company details from the leads database.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Blended Call Center

Call Logging

Call Scripting

Call recording

Campaign Management

Inbound Call Center

Interactive Voice Response

Manual Dialer

Outbound Call Center

Predictive Dialer

Progressive Dialer

Queue Management

Real-time Chat

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