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Ottspott

Name: Ottspott
Rating: 4.5 (2 reviews)

By Ottspott

991 Interested

Highlights : About Ottspott

Inbound & outbound call recording

Define call routing rules

Call monitoring

Detailed daily, weekly & monthly reports

Pre & post call collaboration

Call notifications with data from third party apps

About Ottspott

With Ottspott, you can add a powerful phone platform to G Suite and Slack and make your Sales and Support teams great again. Its Desktop App and its integrations let you know who calls you and access to data directly by simply clicking on the business app logo on the Ottspott desktop app . Synchronize calls, call recording files, voicemails and missed call logs . 100% automated, no manual data entry anymore. You'll have access to a freshly re-designed back office where you could monitor your team’s activity, performance and analyze historical call data.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English,French

Platforms

Product Details

Features

Inbound & outbound call recording

Call log notifications inside Slack

Define call routing rules

Call transfer to mobile or landlines

Detailed daily, weekly & monthly reports

Call queue management

Pre & post call collaboration

Call notifications with data from third party apps

Unlimited participant conference calls

Slack commands for making & receiving calls

Visual voicemail inside Slack

Click to Call from any app

Working hours per number

Custom welcome messages

Call alerts from CRM apps

Send & receive SMS (all US/Canada + European mobile numbers)

Third party integration

IVR (Interactive Voice Response)

Slack & desktop notifications

Spam call blocker

Historical data

Benefits

Authentication via Slack or G Suite: choose via which platform you enter and enjoy their benefits

A very attractive pricing

A customer support listens and responsive through the management of its backend.

Integrate your CRMs and/or HelpDesk tools in one click

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