Oracle PeopleSoft Enterprise HelpDesk is an integrated help desk system suited for organizations of all the sizes. The system can be installed both on-premise and in the cloud, and provides process automation to reduce the efforts of help desk employees.
Oracle PeopleSoft Enterprise HelpDesk software enables users to leverage real-time company data by providing internal support, controlling service costs and monitoring service performance. Other key features include system management integration, change management, asset management integration framework, workforce support and problem and incident management.
Highlights : About Oracle PeopleSoft Enterprise HelpDesk
Global Core HCM
workforce management
in-memory labor rules and monitoring
workforce service delivery
talent management
About Oracle PeopleSoft Enterprise HelpDesk
Oracle PeopleSoft Enterprise HelpDesk is an integrated help desk system suited for organizations of all the sizes. The system can be installed both on-premise and in the cloud, and provides process automation to reduce the efforts of help desk employees.
Oracle PeopleSoft Enterprise HelpDesk software enables users to leverage real-time company data by providing internal support, controlling service costs and monitoring service performance. Other key features include system management integration, change management, asset management integration framework, workforce support and problem and incident management.
Specifications
Business Size
Small, Mid-Market, Enterprise, Startup
Deployments
Premise, Cloud
Language Support
English
Platforms
Product Details
Features
Talent management
Workforce service delivery
In-memory labor rules and monitoring
Workforce management
Global Core HCM
Resource management
HR help desk
ePay
eProfile Manager Desktop
Enterprise learning management
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