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NocRoom Hosted PBX Software

Name: NocRoom Hosted PBX Software
Rating: 4.5 (2 reviews)

By NocRoom

1466 Interested

Highlights : About NocRoom Hosted PBX Software

Announcements

Call Barge / Eavesdrop / Intercept

Call Block

Call Broadcast Call Center

About NocRoom Hosted PBX Software

NocRoom Hosted PBX offers cloud-based hosted PBX solutions to help businesses set up customized VOIP systems including digital phone line sharing, interactive voice response (IVR), call monitoring and mobile networking. NocRoom's digital contact manager helps businesses create a company- and corporate-wide phone directory. Users can record single or multiple voice messages for their callers. The solution is cloud-based, allowing agents to answer calls remotely. Managers and supervisors can listen in to calls from another extension to train or monitor the calling quality. NocRoom also supports call block, broadcast, forwarding and queuing features.

Specifications

Business Size

Startup

Deployments

Premise

Language Support

English

Platforms

Product Details

Features

Announcements

Call Barge / Eavesdrop / Intercept

Call Block

Call Broadcast Call Center

Call Detail Records

Call Flows (Day Night Mode)

Call Forward

Call Monitoring

Call Pickup

Call Queuing

Call Routing

Call Announced Transfer

Call Blind Transfer

Call Transfer .

Call Waiting

Caller ID.

Conferencing

IVR Menus (Auto Attendant)

Music on Hold

Operator Panel

Paging

Parking – Park calls

Benefits

Announcements

Setup a recording for the auto attendant that provides announcement to callers.

Call Recording

Create a recording and select one or more groups to have the system call and play the recording.

Call Transfer

Transfer the active call to another internal or external call. Also known as a warm transfer.

Conference Calls

Set up voice and video conference calls, is optionally secure with a PIN number, and can transfer current calls to a conference. Interactive conference control provides ability to see the list of callers in the conference and manage the volume, see who is talking, kick, mute, unmute, deaf, undeaf, profiles and controls.

Call Routing

A extension that can be timed to route calls based on domain select, global option, move to other domains, and holiday presets.

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