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Nimbata

Name: Nimbata
Rating: 4.5 (2 reviews)

By Nimbata

1399 Interested

Highlights : About Nimbata

Call Transcriptions

Call Recording

Caller ID Masking

Dashboards & Analytics

Tracking Numbers

Voicemail

About Nimbata

Nimbata is a cloud-based call tracking solution that allows marketing teams to track call conversions and tie these to online or offline marketing campaigns to better understand which campaigns are driving calls to their business. With local and toll free tracking numbers, Nimbata helps users understand customer patterns, behaviors, trends, and other factors driving revenue. Users can also schedule and customize call routes to and from different destinations by the minute or hour. With Nimbata, businesses can place tracking numbers on various marketing sources such as landing pages, display ads, paid search or social campaigns and track inbound call activity from each source in real-time. Post-call functionalities let users track agent activities, rate calls, add feedback, flag priorities, track conversions, and more. Users can also record calls for quality monitoring, and to train new agents using existing best practices.

Specifications

24/7 Support

Yes

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Call Greetings

Call Recording

Call Scheduling

Call Surveys

Call Transcriptions

Caller ID Masking

Dashboards & Analytics

Dynamic Number Swapping

E-mail Notifications

Tracking Numbers

Voicemail

Whispers

Benefits

Nimbata is an easy to set up software as a serves call tracking solution, which does not require huge IT investment and can be setup in minutes.

Visualize calls in real time and understand which marketing efforts are driving the best leads to the business.

Use call recording to automatically record inbound calls for call quality monitoring and to train agents based on what works best.

The out-of-the-box solution includes integrations with a range of third party services, such as Google Ads, Google Analytics, Salesforce, Hubspot, Zapier and more.

Gain the insights to make informed business decisions, optimize campaigns for more leads and sales, and stop campaigns with a low ROI.

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