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MyTalk

Name: MyTalk
Rating: 4.5 (2 reviews)

By MyTalk

1200 Interested

Highlights : About MyTalk

Membership Management

Website Management

Member Directory

Social media management

Knowledge Base Management

Discussions / Forums

Content Moderation

About MyTalk

MyTalk is a web SaaS and cloud-based community system which helps businesses create their own community. The community will help in improve client experience, convert potential customers and minimize support costs. Customers who are willing to invest in the product will get trusted and relevant answers to their queries from customers who have already used the product or service. It helps users create brand awareness and build a real value of for the business. Your community will help the potential customers know the pros, cons, tips and recommendations related to your product or service. This saves up to 30% of time for customer support, which can be utilized to complete other tasks. Regular visits from customers will improve the organic SEO of the website and Google’s crawlers will highlight your website on the first page. Customer’s feedback let users improve the quality of the product or service and add new features to them for higher customer satisfaction.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Membership Management

Website Management

Knowledge Base

Member Directory

Discussion Boards

Full Text Search

Social media management

Content Management

Knowledge Base Management

Discussions / Forums

Content Moderation

Benefits

Custom Design And Layout

Customize the design and layout of the online community with tools for editing the color scheme, adding the company logo, customizing the forum name, and more.

Self Service Online Forum

Allow customers to help themselves and answer their own support questions with the self service online forum. Customers have instant access to the answers to commonly asked questions, and can post their own questions if the topic hasn’t already been covered.

Custom Categories

Create custom categories to group together discussions relating to the same subject. Categories can be added, updated, edited, or deleted at any time, and the changes reflect on the web page in real time.

Anti-Spam Measures

Manage security with anti-spam measures, custom permissions for users, and the ability to block individual users. Businesses can also assign an unlimited number of moderators to manage and delete posts.

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