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Milvus

Name: Milvus
Rating: 4.5 (2 reviews)

By Milvus

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Highlights : About Milvus

Access Controls/Permissions

IT Asset Management

Interaction Tracking

Macros/Templated Responses

Reporting/Analytics

Service Level Agreement (SLA) Management

About Milvus

Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more. Milvus's IT asset management solution allows users to generate a list of client devices, view real-time terminal statuses, and access full device information. Devices can be added and removed as necessary from a remote location through the remote access feature. Alerts are generated automatically for device variables being monitored including RAM, disk storage, temperature, and more. Users can also manage asset life cycles, software licenses, asset locations, link monitoring, and remote file transfer.

Specifications

Business Size

Small

Deployments

Premise

Language Support

Portuguese

Platforms

Product Details

Features

Access Controls/Permissions

Alerts/Notifications

IT Asset Management

IT Reporting

Interaction Tracking

Issue Auditing

Knowledge Management

License Management

Macros/Templated Responses

Network Monitoring

Remote Access/Control

Reporting/Analytics

Service Level Agreement (SLA) Management

Ticket Management

Workflow Configuration

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