Highlights : About Megacall

Voice encryption

Displayed CLI

Simultaneous call

Conference call

Voice & Data Integration

Call Scripting
Product Details
Features
Voice encryption
Simultaneous call
Music on hold
Keep your phone number
Displayed CLI
Conference call
Call Scripting
Voice & Data Integration
Inbound Reporting
Call Recording
Outbound Call Center
Interactive Voice Response
Callback Scheduling
IVR / Voice Recognition
Telemarketing Management
Lead Capture
Call Logging
Real-time Chat
Benifits
Online access
Manage your office from everywhere via the Internet. You may check your customer data, campaigns, monthly expenses, calls, and a lot more whenever you need them.
Fast set-up
Megacall Virtual Switchboard requires no installation as everything can be done online. This means you can have your account set up and accessed on the same day.
Wireless
Megacall Virtual Switchboard eliminates the need for a physical switchboard as it comes handy as cloud-based software. This enables you to manage your telephone calls over the Internet from anywhere using your computer, mobile devices or desk phone.
Cost savings
Calls made using VOIP technology cost less than traditional telephony. Not to mention that calls between virtual switchboard users and the support team are free of charge. You can also update the system online and thereby eliminating hefty maintenance cost.
Scalability
You do not need to be in the same location to manage your calls. You can get as many extensions as possible, something that traditional telephony does not allow. What more, you can easily add an extension as you need it and where you want it placed.
Improved customer service
Megacall’s features provide you a competitive edge include call conference, interactive voice response, call recording, music on hold, and a lot more. Having these essential features can help you improve customer service.