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Megacall

Name: Megacall
Rating: 4.5 (2 reviews)

By Megacall

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Highlights : About Megacall

Voice encryption

Displayed CLI

Simultaneous call

Conference call

Voice & Data Integration

Call Scripting

About Megacall

Megacall is a virtual telephony system aimed at improving communications across multiple offices. It enables you to make telephone calls over the Internet through Voice over Internet Protocol (VoIP) technology. Moreover, you can manage your calls on your computer, landline, and mobile devices from anywhere. All it requires you is an internet connection to connect your offices from different locations or countries using a private box exchange (PBX) system. Its main features include voicemail, call transfer, answering machine, and national and international virtual numbering. Voice encryption makes your calls safe and confidential. Megacall Virtual Switchboard is a cost-saving solution for any business wanting to have as many extensions as possible and to expand anywhere as it does not require huge equipment and maintenance investments.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English,Spanish

Platforms

Product Details

Features

Voice encryption

Simultaneous call

Music on hold

Keep your phone number

Displayed CLI

Conference call

Call Scripting

Voice & Data Integration

Inbound Reporting

Call Recording

Outbound Call Center

Interactive Voice Response

Callback Scheduling

IVR / Voice Recognition

Telemarketing Management

Lead Capture

Call Logging

Real-time Chat

Benifits

Online access

Manage your office from everywhere via the Internet. You may check your customer data, campaigns, monthly expenses, calls, and a lot more whenever you need them.

Fast set-up

Megacall Virtual Switchboard requires no installation as everything can be done online. This means you can have your account set up and accessed on the same day.

Wireless

Megacall Virtual Switchboard eliminates the need for a physical switchboard as it comes handy as cloud-based software. This enables you to manage your telephone calls over the Internet from anywhere using your computer, mobile devices or desk phone.

Cost savings

Calls made using VOIP technology cost less than traditional telephony. Not to mention that calls between virtual switchboard users and the support team are free of charge. You can also update the system online and thereby eliminating hefty maintenance cost.

Scalability

You do not need to be in the same location to manage your calls. You can get as many extensions as possible, something that traditional telephony does not allow. What more, you can easily add an extension as you need it and where you want it placed.

Improved customer service

Megacall’s features provide you a competitive edge include call conference, interactive voice response, call recording, music on hold, and a lot more. Having these essential features can help you improve customer service.

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