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Locobuzz

Name: Locobuzz
Rating: 4.5 (2 reviews)

By Locobuzz

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Highlights : About Locobuzz

Command Center & Dashboard

Personalized Chatbot

Team Workflow

Reports & Analytics

About Locobuzz

Locobuzz is a digital channel automation tool which gives you real-time analytics and insights on your online marketing. It leverages on ML and AI technology giving you smart access to big data at large for your campaigns. Through its dynamic and interactive command center, your brand will be able to gauge into the world of sentiments and trends of your brand along with understanding your top influencers, their mentions and popular keywords of your campaign or hashtag, multi-lingually. Locobuzz’s core products – Engage, Immerse and Converse – aid businesses on CRM and online reputation management for rewarding customer experience expectations. The service, which highlights this seamless tech integration, is the automated chatbot support across social channels along with Google Assistant voice-enabled talk features. Its OK Google integration enables users to launch command centers on the screen, along with a daily analysis of your brand’s performance.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English,Japanese

Platforms

Product Details

Features

Command Center & Dashboard

CRM Integration

Automation

Social Media Listening

Historic Data

Reports & Analytics

Team Workflow

Personalized Chatbot

Feedback

Benefits

One-Click Social Media Integration

It takes only a single click to connect your social media profiles with Locobuzz. This helps you save time and proceed to your tracking, measuring, and conversing processes immediately. As such, you can look forward to high ROI in a short time.

Smart AI & Automation

With Locobuzz, you never have to lose a chance to engage a customer again. That is because the solution offers an intelligent chatbot that can converse with members of your audience when you or your staff is not working at the command center. Additionally, the platform has automation capabilities that are triggered when customers perform certain actions. Because of these, you can engage your target groups around the clock.

Real-Time Insights and Sentiment Analysis

Locobuzz has a state-of-the-art proprietary NLP engine. This helps you understand the sentiments of your audiences, regardless of their language, on various social media platforms in real-time. Moreover, any language with prior training is supported. As a result, you can deploy appropriate strategies to mitigate negative views and to promote positive attitudes.

Command Center

At the core of Locobuzz is a command center where you can oversee all activities. This lets you act on your brand activity with real-time alerts on the same platform. Through these dynamic screens, you can immediately correct negative comments or positions for your brand. This feature assists you in tracking your customer’s journey and in nurturing and maintaining their loyalty towards your brand.

Google Assistant Connection

Sending commands to Locobuzz via voice is possible because of the platform’s connection with Google Assistant. This lets you keep a hands-off approach especially when you need to work on different tasks simultaneously. As a result, you can maintain a high level of productivity.

Third-Party Synchronizations

Locobuzz can integrate with your CRMs, loyalty programs, and client emails. This helps you streamline the flow of information and communication between multiple platforms to ensure consistency. Because of this, you can be certain that you are working with a single source of truth.

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