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Knowmax

Name: Knowmax
Rating: 4.5 (2 reviews)

By Knowmax

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Highlights : About Knowmax

Case Management

Analytics

Knowledge Management

Knowledge Base

Multi-Language

Decision Tree Analysis

About Knowmax

Knowmax by Kochartech is a smart and comprehensive knowledge management software built to simplify multiple channel content curation, accelerate findability, and enhance knowledge base management. With Knowmax, organizations and businesses of all sizes are able to create thoroughly-structured knowledgebases that fit their content management requirements and preferences for increased efficiency.

Specifications

Business Size

Small, Mid-Market, Enterprise

Deployments

Premise, Cloud

Language Support

English,German,Spanish,French,Italian,Polish,Portuguese,Chinese,Japanese,Dutch,Swedish

Platforms

Product Details

Features

Dashboard

Drag & Drop

Knowledge Base Management

Knowledge Capture

Language Detection

Decision Tree Analysis

Multi-Language

Chatbot

Decision Tree

For Mobile

FAQ

Analytics

Case Management

Content Management

Augmented Reality

Benefits

Deliver Satisfying Customer Experience

Knowmax makes information and other relevant support content easily accessible to your customers and your agents. Whether they navigate through your knowledgebase themselves, get responses from smart bots, or talk to a live agent, Knowmax can make the whole digital journey seamless.

Fast Knowledgebase Access

By being able to tailor the overall structure of your knowledge base per your specific requirements and permissions, Knowmax can reduce the time it takes for your agents and customers to access the knowledge base they need for their issues or queries.

Operational Costs Minimized

With your support tickets significantly reduced, support-related expenses are slashed down as well. You can save money, time, and resources and put them to better use.

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