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Kixie
Kixie

Kixie

By Kixie Web


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Highlights : About Kixie

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Third party software integration

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Schedule sales calls

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Reporting dashboard

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Call & sales statistics

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Call analytics

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CRM integration

About Kixie

Kixie is an integrated CRM dialer and phone service for sales teams to make more sales calls, record all calls, and track call metrics. The software is hosted in the cloud and can be setup in 3 minutes with no hardware. Kixie enables sales representatives to make sales calls easily and also allows them to schedule calls for the future. The software offers a click-to-call dialing list and auto-dialing options as well as supports other features such as call recording, customizable call routing and call tracking. The tool also helps to capture sales statistics such as conversion rate and supports training of new sales personnel using the Kixie Call Coaching functionality. The software monitors parameters such as average call time per agent, total outgoing calls, dispositions and connections as well as offers an advanced call reporting dashboard to evaluate sales metrics. Other features offered include HD quality voice, toll-free numbers, automated greetings, voice mail, business SMS, international calls, transfer & hold functionality and virtual receptionist support. Kixie integrates with third party CRM applications such as Salesforce, Zoho, AmoCRM, Capsule and Nutshell, among others, to provide a seamless user-experience. The software can be configured with desktop phones and mobile phones using both browser-based and native apps. Jewelscent, Bloomnation, NancyAugust and Seamless Docs are among some of the companies using this tool.

Specifications

  24/7 Support
Yes
  Business Size
Mid-Market
  Deployments
Cloud
  Language Support
English
  Platforms

Product Details

Features

Auto-dialing

Call activity logging

Call recording

Call routing

Caller ID

Call history

CRM integration

Call analytics

Sales reporting

Searchable call lists

Schedule sales calls

Third party software integration

Reporting dashboard

Call & sales statistics

Call reporting

Call outcomes

Benefits

Kixie enables sales teams to make more sales calls with PowerList dialing, voicemail drop, and local presence dialing.

The software helps to improve workflow using bi-directional CRM integration & CRM enhanced caller id and supports integration with multiple third party CRM applications such as Salesforce.

Kixie automatically logs all calls into the customer’s CRM software and associates them with current contacts.

Kixie stores call recordings and allows users to enter notes, schedule tasks and see other relevant caller information.

The product offers a variety of phone features such as greetings & hold music, voice mail, extensions and customizable call routing to help sales agents be more productive.

Kixie supports the training of sales representatives with Call Coaching and gamifies the sales experience using real-time leader boards.

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