Home > Softwares > Operation and Service Software > Helpdesk and Ticketing Tools Software > Interakt software

Interakt software

Name: Interakt software
Rating: 4.5 (2 reviews)

By Fizzy Software

1382 Interested

Highlights : About Interakt software

Manual and automatic emails

Customizable notifications

Notification targeting

Multiple notification display styles

Live chat

Chat alerts

About Interakt software

Interakt is a cloud-based customer relationship management (CRM) solution that caters to businesses of all sizes across various industries. Interakt helps users capture leads. Existing leads can be imported into the system, divided into segments and nurtured in real-time. Interakt has a customer database where users can track customer sessions and activities. Each customer has a profile where users can track customer progress and group them into segments. Interakt offers services on a monthly subscription basis that includes support via FAQs and through an online helpdesk.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Lead import in CSV and XLS formats

Lead capture forms

Customer segmentation

Manual and automatic emails

Interaction histories

Order histories

Email campaign stats

Custom email templates

Feedback collection

Helpdesk

Manual lead addition

Zapier integration

Lead segmentation

Session data capture

Data-rich customer profiles

Funnels to track customer progress

Customizable notifications

Notification targeting

Multiple notification display styles

Live chat

Customizable chat widget

Chat alerts

Benifits

Lead capture forms

Leads can be captured using inbuilt forms, imported from CSV or XLS files, added manually, or collected through other software integrations via Zapier.

Capture and store real-time customer session and order data

Real-time customer session and order data is captured and stored in customer profiles, with order histories and interaction histories for email and live chat.

Create funnels

Create funnels to track customer progress and the impact of different communication channels.

Email campaign stats

Send scheduled, automated or manual emails to customers using pre-built or custom templates, and view email campaign stats.

Customizable notifications

Target customizable notifications to customer segments or make announcements to update customers and visitors.

Customizable live chat widget

Customizable live chat widget with new chat alerts allows users to engage with customers and visitors directly through their website.

Recommended Product

Social Media Premium Package

Features: 30 High Quality Postings 3 Social Media Platform

Website Design Standard Package

Features: Linking 30 to 50 static pages. Call to Action feature.

Diginyze Standard Cloud

Features: Upto 500 products Listing 24/7 Chat BOT support.

ECommerce SEO Gold Package

Features: 1- 100 products optimized Easy way to position your ecommerce store in Google, Yahoo, and Bing results

SEO Advance Package

Features: Upto 200 Keyword Optimization ROI-Driven SEO