Home > Softwares > Operation and Service Software > Contact Center Solutions > InfoServ

InfoServ

Name: InfoServ
Rating: 4.5 (2 reviews)

By InfoServ

903 Interested

Highlights : About InfoServ

Automatic Dialing Campaigns

Communication History

Dashboards & Reporting

Document Management

About InfoServ

InfoServ is a CRM for small and medium businesses in all industries, looking to take control of their sales process and build customer relationships. The solution provides sales and marketing teams with a complete 360 degree customer view. All customer information and interactions - including email content and voice recorded phone calls - are automatically logged in the customer's profile, and are visible to users in a single screen view. The InfoServ dashboard provides a real time overview of business activity, comprising different charts and reports configured to the users' needs. These provide visibility on current business performance, marketing campaign status, etc. Standardized built-in reports include a task management report for insights on task progress and a communication report for tracking customer interactions. InfoServ includes features for contact management, standard phone integration, and performance analysis. Out-of-the-box integration with external applications make it an instantly functional tool for management and sales teams.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Premise, Cloud

Language Support

English

Platforms

Product Details

Features

Automatic Dialing Campaigns

Campaign Management

Customer Profile

Document Management

Email Integration

Email Marketing

Import/Export

Lead Management

Live (Web) Chat Integration

Notifications & Reminders

Pipeline Management

Quotes / Proposals

Real Time Monitoring

Search / filter

To-Do Lists Management

Ticket Management

Benefits

Centralized customer database accessible from the office and remotely

Call Center (inbound and outbound)

Mobile Application

Available for On Premise or Cloud deployment

Time Management tools (Tasks, To-Do lists, Calendars, Reminders)

Recommended Product

Social Media Premium Package

Features: 30 High Quality Postings 3 Social Media Platform

Website Design Standard Package

Features: Linking 30 to 50 static pages. Call to Action feature.

Diginyze Standard Cloud

Features: Upto 500 products Listing 24/7 Chat BOT support.

ECommerce SEO Gold Package

Features: 1- 100 products optimized Easy way to position your ecommerce store in Google, Yahoo, and Bing results

SEO Advance Package

Features: Upto 200 Keyword Optimization ROI-Driven SEO

ACE Retail

Features: Total Accounting & Tax Settings Payment Integration

Greenline

Features: Effortlessly import products Multi-location inventory management

SiteLine

Features: Reminders Activity Tracking

Promena

Features: Sourcing management Catalog management

EZPARTS

Features: Parts catalog supports all common browsers without add on or plug-ins Catalog conforms to HTML5 and strict mode.

VARStreet XC

Features: eCommerce Sales & Procurement Automation

Vozy

Features: Customer engagement center Outbound call center