HotelFriend is a cloud-based property management system that assists small to medium-sized hotels with reservations and room management. Its key features include online bookings, rate management, guest management and accounting.
The application comes with a front desk module, which centralizes guest management for multi-property hotels and provides managers an overview of each room’s availability and rate. Teams can use the channel management tool to set packages and update the number of available rooms on popular online travel booking systems. The reservations feature helps teams manage the stages of booking and provides payment related notifications.
HotelFriend is a cloud-based property management system that assists small to medium-sized hotels with reservations and room management. Its key features include online bookings, rate management, guest management and accounting.
The application comes with a front desk module, which centralizes guest management for multi-property hotels and provides managers an overview of each room’s availability and rate. Teams can use the channel management tool to set packages and update the number of available rooms on popular online travel booking systems. The reservations feature helps teams manage the stages of booking and provides payment related notifications.
Specifications
Business Size
Small
Deployments
Cloud
Language Support
English,German
Platforms
Product Details
Features
Built-in Accounting
Employee Management
CRM
Catering
Extended Stay
For Vacation Rental
GDS/OTA Integration
Marketing Automation
Online Booking
Multi-Property
Point of Sale (POS)
Single Property
Benefits
House Sales Features
Assist in-house sales through features such as a built-in booking portal, mobile concierge for guests, a deal composer for promotions and packs, and more.
Business Marketing
Manage business marketing within HotelFriend with tools for creating marketing campaigns, sending out email newsletters and targeted ads, building loyalty programs, and managing SEO.
Reservations Module
Manage reservations all from one place with HotelFriend’s reservations module. Employees can view all upcoming check-ins and check-outs, view availability for rooms, and filter the calendar view by room number, room type, and more.
Department Management
Configure, manage, and automate different hotel departments and services using the department management module. Setup department managers, manage permissions, and allow those assigned to each department to view orders and requests that relate to their role.
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