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FieldAx

Name: FieldAx
Rating: 4.5 (2 reviews)

By Merfantz Technologies Private Limited

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Highlights : About FieldAx

Asset management

Inventory management

Project management

Inspection management

Job scheduling

Customizable templates

About FieldAx

FieldAx is a cloud-based field service and job management solution that helps organizations receive and manage service related job orders in industries such as plumbing, appliance repairing, roofing, cleaning, HVAC and refrigeration. The solution is built on the Force.com platform and offers accessibility via desktop, tablets and mobile devices. FieldAx offers tools for job scheduling, request assignment, parts management, inspections, document sharing and more. Office managers can receive service requests from their customers, assign tasks to employees and add priority levels. FieldAx facilitates sharing of service agreements, invoices, bills and receipts via email. Users and clients can digitally verify and sign documents, and a reporting and analytics dashboard gives a snapshot of overall business activities, pending and completed requests, revenue, customer details and more. Pricing is per user per month. Support is offered via help desk, live chat, email and over the phone.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Service history tracking

Technician management

Quotes / estimates

Electronic signature

Assignment management

Calendar management

Client database

Customer history

Customizable reporting

Electronic payments

Email integration

Invoice management

Job management

Quote management

Real time analytics

Sales analytics

Activity dashboard

Team calendars

Dashboard creation

Electronic signature capture

Geographic maps

Facility scheduling

Inspection management

Reporting & statistics

Availability indicator

Request assignment

Remote access

Time off requests

Benefits

Dispatcher board

Reporting and dashboard

Route map view

Payment gateway

Invoice customization

Engineers skill management

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