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Fellafeeds

Name: Fellafeeds
Rating: 4.5 (2 reviews)

By Fellafeeds

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Highlights : About Fellafeeds

Real Time Reporting

Offline Response Collection

Social Media Networking

Detailed Reporting & Alerts

Comprehensive Response Manager

Instant Message Monitoring

About Fellafeeds

Fellafeeds is a cloud-based customer feedback solution for small and midsize retail businesses, restaurants and spas. Key features include multi-channel feedback collection, survey management and trend analysis. Fellafeeds allows businesses to send promotional messages using WhatsApp, SMS and recall text messaging. It also lets users view content on Facebook and Google for promotions and to view feedback. Customers can earn loyalty points through customer referral programs and redeem points for goods and services. Feallafeeds lets users set up real-time negative feedback alerts to notify users of negative responses. In addition, it features retention scores that indicate the degree of customer satisfaction and their probability of recommending services to others. The solution enables managers to generate reports based on customer feedback and offers an automated daily activity tracker to analyze employee performance.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Premise, Cloud

Language Support

English

Platforms

Product Details

Features

Email Integration

Loyalty Management

Real Time Reporting

Data Analysis Tools

Template Library

Offline Response Collection

Comprehensive Response Manager

Survey Management

Referral Tracking

Feedback Collection

Social Media Networking

Custom Survey URLs

Email Distribution

Remote Device Management

Referral Management

Discount system

Instant Message Monitoring

Multiple Question Types

Detailed Reporting & Alerts

Tablet Surveys

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