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Exponea Software

Name: Exponea Software
Rating: 4.5 (2 reviews)

By Exponea

1136 Interested

Highlights : About Exponea Software

Knowledge Management

Sentiment Analysis

Multi-Channel Collection

Survey Management

Dashboard

Customer Segmentation

About Exponea Software

Exponea is a cloud-based marketing analysis platform suitable for large and midsize organizations in a variety of industries. Exponea offers email marketing, automation tools, analytics and reports. Exponea allows users to run regular, triggered and special email campaigns. A/B testing and artificial intelligence tools help users configure their email campaigns, and email campaigns can be integrated with other channels such as push notifications, call centers and more. Artificial intelligence tools can manage ads, and analytics and segmentation capabilities help identify customers who may be more likely to convert. Online interactions and customer relationship management data can be used to define retargeting efforts and look-alike audiences. New and past interaction data can be imported from existing systems. This creates profiles of individual customers to trigger website actions. Integrations for data storage include Hadoop and Bigquery.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English,German

Platforms

Product Details

Features

Knowledge Management

Sentiment Analysis

Multi-Channel Collection

Survey Management

Dashboard

Customer Segmentation

Analytics

Benefits

True Real-Time Data Across the Whole Platform

All data is tracked in real-time. This means that the moment the data is captured and stored in the unified single customer view, the whole platform immediately considers this data.

CDP with Built-in Marketing Automation Capabilities

The additional layers of marketing automation capabilities built on the top of the CDP are able to access, enrich and exchange the unified customer data across the whole platform. This ensures consistent and relevant omni-channel communication.

Live Predictive Model

Our unified single customer view is enriched of predictive data using a live predictive model. The model captures any changes in the probability, and immediately updates the data in the customer profile in real-time.

Integrated Consent Management

An integrated consent management feature helps you comply with the GDPR requirements by easily and effectively managing subscription policies, and tracking any changes to customer consents, directly within the unified single customer view.

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