Highlights : About Eudata
Product Details
Features
Mobile & Web Messaging
ChatBOT Analytics – Reporting
Cognitive Contact Center (3C)
Audio/Video Chat
Real-Time Sharing
Email and SMS
Conversational and Social interface
Proactive Engagement
Web Customer Care
Voice2Chat
Customer Centricity
External Contact Center or CRM Connectors
Customer onboarding
Outbound Engagement
IOT Assisted Service
Benefits
Eudata is designed to enable your organization to approach your customers in the most engaging and interactive ways, streamline and simplify recurrent operations, and add more value to customer relationships by building loyalty and intimacy.
With Eudata Customer Management Platform, you have a comprehensive, feature-rich solution that allows you build strong, fruitful relationships with your customers and at the same time, easily store and fully utilize all the data you have on your customers to effectively keep them and grow your consumer base.
Audio video capabilities enable your organization to establish intimacy with your consumers. Eudata helps you achieve and maintain the correct intimacy with your customers as such features help make them more at ease and comfortable as possible during the most delicate transactions and transaction closures.
The software also boasts of AI-powered features that efficiently handle recurrent needs and even optimize request profiling and close transactions. And if and when the need for human-based support arises, Eudata makes the transition seamless.
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