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Dynamics 365 for Field Service (formerly FieldOne)

Name: Dynamics 365 for Field Service (formerly FieldOne)
Rating: 4.5 (2 reviews)

By FieldOne from Microsoft

1380 Interested

Highlights : About Dynamics 365 for Field Service (formerly FieldOne)

Business Intelligence and Reporting

Financial Management

Human Capital Management

Manufacturing

Business Intelligence and Reporting

Financial Management

Human Capital Management

Manufacturing

About Dynamics 365 for Field Service (formerly FieldOne)

Microsoft Dynamics 365 for Field Service (formerly FieldOne) is a service management platform providing large and enterprise field service companies with tools to streamline their business processes - from real-time mobility across every major device, to automated routing and workflow automation. It's suitable for both commercial and residential service providers in many verticals.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Business Intelligence and Reporting

Financial Management

Human Capital Management

Manufacturing

Procurement and Sourcing

Project Management and Accounting

Business Intelligence and Reporting

Financial Management

Human Capital Management

Manufacturing

Procurement and Sourcing

Project Management and Accounting

Benefits

Detect and resolve service issues remotely

Prevent service calls by remotely detecting and resolving issues using the Internet of Things (IoT).

Transform your field service operations

Improve first-time fix rates with heads-up, hands-free video calling that allows field technicians to share what they see and get immediate help from offsite experts.

Optimize your resources

Increase productivity and profits by fitting in more appointments per day with optimized routes and assignments, and give technicians complete customer and job data on their mobile devices, even while they’re offline.

Exceed customer expectations

Keep customers informed and empowered with self-service portals, proactive updates, and real-time technician tracking.

Detect and resolve service issues remotely

Prevent service calls by remotely detecting and resolving issues using the Internet of Things (IoT).

Transform your field service operations

Improve first-time fix rates with heads-up, hands-free video calling that allows field technicians to share what they see and get immediate help from offsite experts.

Optimize your resources

Increase productivity and profits by fitting in more appointments per day with optimized routes and assignments, and give technicians complete customer and job data on their mobile devices, even while they’re offline.

Exceed customer expectations

Keep customers informed and empowered with self-service portals, proactive updates, and real-time technician tracking.

Features

Benefits

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