Dolphin is a cloud-based booking and information management software for tour operators and travel agents. The solution includes modules such as online booking, a product database and reservations. It is suitable for travel businesses of all sizes. The solution allows users to manage communications with suppliers and customers and create bookings and enquiries. Its product database module enables users to streamline their overall sales process by matching contracted products with third-party suppliers, thus enabling the sales staff to access various offers and upsell or cross-sell to enhance profit margins.
Dolphin’s back-office module provides access to over 60 reports and customer relationship management (CRM) functionality. Its CRM module enables users to create customer profiles, identify clients’ travel preferences and send customized emails to clients.
Dolphin is a cloud-based booking and information management software for tour operators and travel agents. The solution includes modules such as online booking, a product database and reservations. It is suitable for travel businesses of all sizes. The solution allows users to manage communications with suppliers and customers and create bookings and enquiries. Its product database module enables users to streamline their overall sales process by matching contracted products with third-party suppliers, thus enabling the sales staff to access various offers and upsell or cross-sell to enhance profit margins.
Dolphin’s back-office module provides access to over 60 reports and customer relationship management (CRM) functionality. Its CRM module enables users to create customer profiles, identify clients’ travel preferences and send customized emails to clients.
Specifications
Business Size
Startup
Customization
Yes
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Payment Processing
Central Reservation System
GDS OTA Integration
Reservations Management
Itinerary Creation
Quotes / Estimates
Dynamic content
Client Management
Flight Booking
Benefits
Sell
Sell fixed and dynamic packages and tailor-made itineraries
Search
Search GDS, BA NDC, LCC flights and contracted and 3rd party ground products
Manage
Manage complex contracts and offers including “early-bird” and “stay 7 pay 6” discounts
Customise
Send your customers bespoke documentation including vouchers, booking confirmations and itineraries
Track
Generate insightful business reports and track sales and business patterns
Communicate
Improve communications with suppliers with an in-built Extranet
Personalise
Personalise Listen to your clients with a travel focused CRM system, create personalised offers and provide an improved service
Settle
Manage all aspects of travel accounting within your travel business in a fast and easy way
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