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DialSource Software

Name: DialSource Software
Rating: 4.5 (2 reviews)

By DialSource

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Highlights : About DialSource Software

Performance Management

Opportunity Management

Contact Management

Call Recording

Call Management

About DialSource Software

DialSource is a cloud-based sales acceleration and voice communications engine which enables sales and services teams to engage in sales conversations, derive insights and manage productivity. The solution also allows businesses to track call metrics such as call outcomes, talk times and call counts. As a native application, DialSource can work with custom fields and objects by integrating with users' existing CRM. DialSource provides records, charts and graphs to monitor rep performance and track key metrics. Pricing of the product is available on request and support is extended through email, phone, live chat and documentation.

Specifications

Business Size

Startup

Deployments

Premise

Language Support

English

Platforms

Product Details

Features

Performance Management

Opportunity Management

Contact Management

Call Recording

Call Management

Performance Metrics

Dashboard

Call Center Management

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Lead Distribution

Campaign Management

Blended Call Center

Call Logging

Inbound Call Center

Manual Dialer

Outbound Call Center

Call Sharing

File Transfer

Instant Retrieval

On-Demand Recording

Data Management

Call Reporting

Power Dialer

Preview Dialer

Auto-Dialing

Call List Management

Reporting/Analytics

Auto Dialer

Archiving

Queue Management

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